FAQ

Where do I send my rent checks?

Monthly payments can be mailed or dropped off personally at 3418 Sansom Street in Philadelphia, PA 19104.

How can I submit a maintenance request?

You can submit an online maintenance request through our site. In the event of a maintenance emergency during regular office hours, please call 215-222-2000. After our regular office hours, please contact our emergency maintenance service at 800-677-9832.

I locked myself out. How can I get new keys?

If you have proper identification, you can pick up new keys during regular office hours at 3418 Sansom Street. After office hours, you will need to call our emergency service at 800-677-9832.